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Horrifying footage shows a 5am flash flood wrecking homes after a water main being worked on by engineers suddenly burst in Gorton, Manchester.
Hyde Road was swamped in a raging torrent of water after the main, which was being worked on by United Utilities at the time, suddenly burst during the early hours of Friday (January 15) Manchester Evening News reports.
The flood caused tens of thousands of pounds of damage to the home of Julie Boardman, 52, and her husband Mike, 67, with footage showing waist-deep water in their kitchen.
Julie, speaking from her upstairs window, told MEN: "I was still in bed.
"My neighbour rang me to say 'have you looked out of your window?' I looked out and it was a flood.
"The next thing my cat came up the stairs. She had been in the kitchen, paddling!"
Her husband Mike had left the house at 4.50am to start work as a courier driver and when returned just a short while later his car was floating away.
"It was a raging torrent," said Mike, standing in his bare-feet outside.
The kitchen, lounge, dining room and conservatory ended up underwater.
Mike claimed that officials from United Utilities (UU) urged him not to contact his insurers and instead allow UU to sort the repairs.
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A spokesperson for United Utilities said: "We are very sorry to say that a large water main burst in Hyde Road earlier today causing flooding and leaving some customers temporarily without water.
"Our engineers have been on site since the burst happened and have now successfully isolated the main.
"The water has mostly subsided and we will soon be able to commence repair work.
"In the meantime, our fleet of water tankers are pumping directly into the mains at strategic points to boost water pressure and restore supplies as quickly as possible.
"Our insurance team is also on-site to check whether the water has caused any localised flooding or damage to property.
"They will liaise direct with anyone who has been affected to make sure they get the help and support they need."
The spokesperson went on that to say that speculation amongst some residents that UU engineers had caused the burst main was incorrect, although UU was liable for any damage caused by escaped treated water no matter what the cause of a leak.
Residents are entitled to make a claim on their own insurance if they wish but, as UU pay for damage caused by escaped, treated water, they don't need to.
- In the News
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