Halifax among banking apps down with customers unable to access accounts

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Thousands of online banking users have been left unable to access their accounts as apps and online banking for Halifax, Lloyds and Bank of Scotland appear to have gone down.

People trying to access their accounts across the country have reported seeing “N/A” displayed, instead of their available funds, Mirror reports.

Online tool Downdetector suggests the issue is affecting people who use Halifax, Lloyds and Bank of Scotland.

It started at around 10.30am when a large number of people started reporting issues.

Disgruntled users have since taken to Twitter to share their frustration as one user said: "Apparently I have no money? Anyone else’s BOS online banking not working? #BankOfScotland"

Another added: "@LloydsBank why is my online banking down it says N/A on accounts?"

A third said: "@HalifaxBank Why is online banking telling me this on both accounts? Please help it is a matter of urgency!"

A fourth wrote: " "Annoying to find out Lloyds' online platform is down and account balances not available and showing as N/A.

"Called helpline to confirm who suggested calling back later but money is in the account, you just cannot see it! Not exactly helpful."

A fifth added: "I've just logged on and it's not showing anything for my accounts, just saying that something went wrong and they can't show details at this time.

"Trying to call but apparently the phone operators are 'extremely busy'. Please help."

Replying to users' concerns, Lloyds' official Twitter account suggested people log out of their accounts and back in again to see if it made a difference.

They also suggested using a different platform to check accounts on.

The response left many nonplussed as they suggested the issue was bigger than a problem which can be solved by turning something on and off again.

Several frustrated people have reported long wait times to talk to bank agents as they wait to access their money.

The Lloyds Banking Group which operates Lloyds Bank, Halifax and the Bank of Scotland has been contacted by the Daily Star for a comment.

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