TV builder slammed by fuming customer over £77k job that ‘left wife in tears’

A TV builder has been slammed by a dad-of-two who hired the 74-year-old for a £77,000 renovation, which “left his wife in tears”.

Adam Lewis recruited former Channel 4 property show Love It Or List It builder Terry Bodley to carry out major extension work at his Billesley, Birmingham home.

He shares the three-bedroom property with his wife Maria and two daughters, Erin, 10, and eight-year-old Connie.

He paid Mr Bodley £77,000 for a catalogue of work.

At first, Mr Lewis was pleased with his work, but he alleges the relationship soured when the 74-year-old downed tools and walked out of the job.

The dad-of-two likened his home to a building site, complete with an overflowing tip, and claims they’ve been left with an unfinished roof that leaks, Birmingham Live reports.

Despite this, Mr Bodley stresses that he had gone “above and beyond” for the family, carrying out extra jobs.

Mr Lewis said: "I am angry because there is no contrition or apology. If he'd just say he's sorry. When my wife confronted him, he said a lot of work had been done and we'd been quoted a lot more by other builders.

"I feel that's a damn cheek – we entered into a contract.

"My wife has been left in tears. Connie, who is a lovely kid but has complex problems – it's a daily struggle – has been affected by the upheaval, so has Erin. I've lost sleep.

"I've been too trusting, but I didn't see a problem. I've told him, 'you've broken our hearts, Terry – we trusted you, we liked you.

"To start with it was fantastic.

"I couldn't praise him enough. He clearly knew his stuff. They were a nice bunch of lads, turned up every day on time and Terry oversaw everything brilliantly, and he ensured all the materials turned up as and when required."

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Mr Lewis said things changed two months ago when the building work went "alarmingly wrong" and Mr Bodley wanted "more money."

He said: "Then, about two months ago, everything went alarmingly wrong. Terry wanted more money and he wouldn't discuss where all the money had gone.

"I knew something wasn't right. The final straw was when he asked for another £1,000. That's when I knew we were in big trouble."

The pair then sent a string of texts to each other, which Birmingham Live has seen, and Mr Lewis asked the builder for more money to finish the garage.

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A month later, Mr Bodley explained his predicament by text: "When I first quoted your job there was no virus about. Since then, all materials have gone up because of short supply. Plaster £6 a bag, now £15 a bag – and that's if you can get it."

Mr Lewis replied: "Terry, I see what you're saying, but a written price is a written price. If you've under-priced it's not mine or Maria's responsibility. The virus was on in May as I didn't return to work until July 4."

Several of Terry Bodley's previous customers told Birmingham Live they have been extremely happy with the standard of his work.

He even has a string of five-star reviews for Terry Bodley Building Solutions, both posted last December.

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One customer, Eileen, said: "Terry Bodley first worked for me 12 years ago when I had a large kitchen extension. He was always on time and the work was excellent.

"Since then I have always used him for other work. As a lady on my own I feel confident using him to do jobs."

Mr Bodley told Birmingham Live himself that there are "two sides to every story" and said he had been a "victim of coronavirus on a professional and personal level."

He said: "We began the job before the coronavirus started. I said to Maria and Adam, 'do you mind if we carry on?'

"We did carry on and finished the loft conversion. But the materials were going up and going up and it was hard to get them.

"I never passed on the extra price to Maria and Adam, I took it on the chin. We plodded on and towards the end I told Adam I was running short of money.

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"I asked if it was possible to have some money. He said he didn't want to give me more money until the job was completed, which I thought was a bit unreasonable. I'm a one-man band.

"So I told him I'd got another job, I'd do that, take some money from it and come back and finish the work. Adam agreed on that. I said that as soon as I had some money I'd come back.

"At the beginning, their attitude was fine. They were telling everyone about the loft job and even invited people round to look at it. Then his attitude completely changed at the end – how it became sour, I don't know.

"We did the extras they wanted. They wanted a flat roof and I said, 'why not have a pitched roof?' They did.

"We did all the electrics for the kitchen appliances. He got his own plasterer in, for some reason. Why get someone else in when it's our contract?"

Daily Star Online has approached Terry Bodley for comment.

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