A woman who ordered a brand-new iPhone was shocked when she unboxed the package to find a box of apple-flavoured yoghurt instead of a cutting-edge smartphone.
The woman named Liu, from East China’s Anhui Province, said she ordered an iPhone 12 Pro Max from the Apple website on February 16, paying 10,099 yuan (£1,120) for the 250G device.
She received her parcel a couple of days later – and was shocked at what was inside.
“The courier said he left the package in a parcel locker in my residential community,” she said in a video uploaded to Chinese social media network Weibo, “and I didn’t [complain].”
Local police said on Thursday, February 25, that they were treating the incident as a case of theft, The Global Times reports.
Both Apple, and the courier company they used for the delivery, Express Mail Service, said they would also be conducting an investigation into the bizarre crime.
Liu’s account of the unwanted substitution has gone viral on Weibo, with dozens of commenters speculating about what might have happened.
“I think it might be courier company employees who replaced the iPhone,” said one Weibo user, claiming that something similar had happened to him after he’d ordered a pair of limited-edition trainers from Nike.
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Others theorised that Liu had been duped into buying her phone from a fake site that preyed on unwary web users: “There are many copycat shopping sites,” one wrote.
Legal expert Zhang Bo told The Global Times that a fake site was a very real possibility, adding that if courier company staff had substituted the contents of the parcel there could be severe consequences.
“If it was someone intentionally taking the iPhone away during the delivery, the person responsible would face punishment,” Zhang said.
He added that online shoppers should take care to protect themselves.
Zhang said: “Double check whether it is a legal and formal website before paying, and open the package when the courier is there.
“Call the police as soon as possible if there’s something wrong.”
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